Frequently Asked Questions

Q: How long does service take?
A: Regular service typically takes 2–4 business days. Rush service is usually attempted within 1–2 days, and same-day service is attempted within 1–24 hours.

Q: What if the address is incorrect or outdated?
A: We offer address location services for an additional fee. Please email our office for assistance.

Q: How many addresses will you attempt service at?
A: Our fee is per address. We will attempt service at as many addresses as you request, at the applicable rate.

Q: How many service attempts are included?
A: We make up to three (3) attempts at the provided address in metropolitan areas. For rural locations, attempts are handled on a case-by-case basis.

Q: What if the individual or company is not served by the court's due date?
A: You will need to reschedule your court date and submit a new service request to our office.

Q: Do you offer stakeout services?
A: Yes. We provide stakeouts 24/7 in any city. Fees vary based on the situation and must be discussed directly with a representative.

Q: Do you provide a Proof of Service or Affidavit?
A: Yes, a Proof of Service or Affidavit of Service is always provided upon completion.

Q: Does the Proof or Affidavit need to be notarized?
A: Only if you or your state requires notarization. We can accommodate this if needed.

Q: Will you file the Proof of Service or Affidavit with the court?
A: Yes, we offer filing services. An additional fee may apply—please speak with a representative for more details.

Q: How much time do I have to serve my documents?
A: Timeframes vary by county and state. Please consult the local court clerk or contact our office for guidance.

Q: Do I need to prepay for service?
A: Prepayment is not required, but documents and proofs will not be released until payment is received.

To submit your request, please fill out our Process Service Request Form.
If you'd like to speak with a representative, call us at 682-223-1500.